I Am Resilient
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Welcome
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Purpose
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Welcome to the Essential Skills Program’s “I Am Resilient” training!
This training course has been designed to scroll like a website page, along with a drop-down menu to show each section and your progress. The sections are required, but the pace is up to you!
You will go through a total of 5 videos, on average 2-7 minutes long. All videos have transcripts and closed captions in addition to audio.
Each video is followed by open-ended or multiple-choice questions. Some of the open-ended questions are self-reflections just for you, while others may be completed in group settings, either online or in-person. This will be up to your instructor or trainer.
The learning outcome of this training will help you understand:
- what being resilient means
- why employers value it
- how to build a resilient mindset
- how to use action steps to practice resilient behaviors
At the end of the training, you will provide feedback on your experience.
Are you ready? Let’s go!
Learning Outcome
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Understands strategies to bounce back and keep moving forward after things go wrong.
Think about a time when…
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I Am Resilient – Introduction
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Self-Reflection
Open ended question
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Think about a time when you felt very stressed or overwhelmed by something related to your work or in your personal life. What did you do to get through it? Did you learn anything about yourself you felt you could use the next time you face a challenge?
What’s Next?
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Now that you have reflected on a past experience dealing with a significant challenge, move on to the next section to learn how you can adopt a mindset open to further developing your resilience.
Mindset: Ask yourself…
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Your mindset is your overall attitude and beliefs about how you view the world or your work.
Watch the video to learn how you can adopt a mindset that will help you be resilient.
I Am Resilient – Mindset
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Self-Reflection
Open ended question
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When you are facing a challenge, whether expected or not, do you have certain emotions you experience? Can you stay focused and set goals even when you’re stressed? Do you use certain strategies to stay determined and on track?
Interactive Reflection
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You can think through this question as a self-reflection, or you can discuss it in an online meeting like Zoom, or in person with a group.
Make sure you follow your instructor or trainer’s specific guidelines.
How does your mindset influence your ability to be resilient? Complete the sentences:
- If I start feeling overwhelmed by my emotions or reactions when I face a challenge, I might:
- If I try strategies to regulate my emotions or reactions in order to realistically look at a stressful situation, I could:
Knowledge Check
Multiple response
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Check all that apply
What does mental toughness mean?
- A mindset that everyone can practice, not just athletes
- Putting effort into recognizing emotions, separate from facts
- Using strategies for regulating negative emotions
- Realistically assessing a situation and then determining action
- Being immune to feelings of anxiety or despair when things go wrong
Action Steps
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Action steps are small, practical activities you can do to help match your mindset with your behaviors.
Watch the video to learn how you can practice action steps that will help you increase your resilience.
I Am Resilient – Action Steps
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Knowledge Check
Multiple response
Multiple choice
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Check all that apply
Which of the following are action steps for practicing resilience?
- Build yourself up: positive self-talk, visualize getting through, reach out to others
- Reframe the situation in order to look at things from a more positive perspective
- Close off communication with others so that you can process things yourself
- Set goals and make a plan to achieve them
- Take a step back to notice your emotions and the circumstances
Building resilience is a process. Which of the following is NOT a part of this process?
- Decision-making
- Evaluation
- Moving forward
- Looking back
- Self-care and support
Practice
Open ended question
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After you work through an emotional response to a big, life-changing event, you’ll often need to make a new plan. How can you practice creating goal oriented “to-do” lists?
Scenario: What would you do?
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In this section, you’ll watch a video about a work situation and then reflect on ways to respond to it, using what you learned about how your mindset and action steps play an important role in being resilient.
I Am Resilient – Skill Scenario
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Interactive Discussion
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Open ended question
Open ended question
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These questions can be completed in an online meeting like Zoom, or in person with a group in a guided discussion. Make sure you follow your instructor or trainer’s specific guidelines.
Larry faces some serious problems that could cost him his job. How does he talk himself through his negative emotions toward making a plan to fix the issues?
What might have happened if he hadn’t applied the mindset of “mental toughness” to use action steps that support resilience?
Self-Reflection: What would you do?
Open ended question
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If you were in a situation at work where there was a big set-back you were responsible for, what would be the most challenging part of practicing resilience? What would be the easiest aspects of practicing resilience for you?
Optional Interactive Discussion
Discussion
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This optional discussion is designed to help you think broadly about the concepts you are learning. You may participate in this discussion by meeting with others in person or by using an online meeting tool, such as Zoom, depending on your instructor’s guidelines.
In addition to practicing resilience in the face of unexpected challenges and setbacks, there can also be things in our lives that are ongoing sources of stress. They require us to think through our responses on a daily or regular basis. What types of action steps could you use to support this day-to-day resilience?
Summary: Your goals…
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In this last lesson, you will wrap up what you learned about resilience and then reflect on your goals. Start by watching the video.
I Am Resilient – Scenario Debrief
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Goals
Open ended question
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As the host mentioned, resilience is a skill that applies to all aspects of our lives, both professional and personal. After watching the video series, what are some of your personal goals to help build your ability to bounce back and keep moving forward after things go wrong?